Aspire Options is dedicated to providing services which are of the highest quality in terms of safety and accountability in the midst of the COVID-19 pandemic. Aspire Options is a registered service provider and is committed to delivering services of the highest standard in terms of transparency, infection prevention and control along with service flexibility to ensure continuity and safety of support services in the current climate.

Aspire Options adheres to the following measures to ensure the safety of participants and continuity of services:

  • Provision of training and support to staff in the areas of Infection prevention and control
  • Provision of Personal Protective Equipment (PPE) to all staff in accordance with regulations as stipulated by health regulatory bodies (VIC/NSW)
  • 100% triple vaccination of all staff in accordance with government mandates for front line workers
  • Policies and procedures relating to Emergency and Disaster Management to ensure continuity of services during the pandemic in the event of a COVID outbreak within the service
  • Procedures for monitoring health and fitness of staff for work in relation to COVID symptom criteria to ensure the workplace is safe for all staff and for participants and their families receiving supports
  • Social distancing principles
  • Offering flexibility to service offerings such as tele-health and/or outdoor or open air settings in the home or community

For further information from the NDIS Commission relating to COVID-19 Information for people with a disability refer to For Participants – COVID 19 or Easy Read COVID-19 Factsheet for NDIS Participants.


With a COVID SAFE plan in place, Aspire Options is continuing to offer face-to-face therapy services (whilst applying social distancing, correct PPE, hand hygiene and appropriate cleaning).

Telehealth, Zoom and FaceTime appointments will continue to be available for safety and convenience.

The health and safety of our clients, their families and our team remain paramount. We are confident our team can provide a quality face-to-face service while adhering to our Coronavirus Policy (which continues to be modified according to the environmental factors and governmental directives and supports a safe environment for our clients and team alike).

Embrace the ‘new normal’ and together we can overcome!

Translate »